If this is your first time to buy a wig, we highly recommend you to read these questions carefully.
1.Why cannot put your wig in water especially when with shampoo or hair conditioner?
Top Natural Hair full lace wigs are hand tied, one single hair by another, carefully by our experienced workers. That is to say, the hair is tied on the lace, so if you put the wig in water, especially when with shampoo or hair conditioner, the knots on the lace will be looser to cause the hair shedding.
2. I have read a lot of articles about "How to Wash" in different versions, which is the correct one?
As we said in the last question, the knots will be looser when soaked in the water, so avoid to wash the lace part frequently. We highly recommend you to wash your wig as picture show below.
3. Can I cut or restyle the wig by myself?
Yes, you can cut and restyle it based on the professional guide by the hairdressers in your local place.
4. If I bought a curly wig, would the curls always stay the same?
The curls will be looser after wore & washed, because there's no natural nutrition to support the strength, unlike our own hair. The time of staying the curl does not depend on the amount of money you paid for the hair conditioner.
5. How long can I expect the wig to last?
It's definitely according to your care. Exceeding one year is impossible unless with special care.
6. Which cap construction suits me? Can I order a different cap construction when the product information describes others?
If you don't want to use glue, the glue less cap is most suitable. Otherwise, according to your needs.
7. Can I get a wig exactly like the picture?
Normally, the wig does not look exactly like the picture. But it will be similar after your DIY restyling.
8. Why need such a long time to customize a wig? How can I get my wig before my schedule?
Normally, we need 30-35 working days to customize your wig, while a rush order needs 15-20 working days. If you need the wig urgently, you can choose our stock wigs which only need 7 working days to prepare before the delivery.Or, please order the wig one to two months earlier before your occasion.
9. Why some people buy two wigs at a time?
Wigs are a kind of accessories, divas need different styles to match their OOTD.
10. Bleached knots or silk top?
Bleaching hair knots is a way to make the wig part invisibly, by bleaching the color of knots similar to the lace. But for jet black color hair, we do not bleach on full cap to avoid the hair shedding. Because the the color is too dark, the lighter color we bleach, the more fragile the knots will be.
That's why we offer you silk top. Silk top is a part of lace (the same color with your cap lace) sewed in the forehead where you might part your wig.
11. Why my curls lost?
Curly hair needs special cares, first of all, do not brush your curls. Comb conditioner through your hair while washing, towel dry and style it with your fingers to prevent frizzy.